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Keeping track of cashback
Keeping track of cashback
Updated over 4 months ago

Tracking Your Cashback: Using Purchase History

Your purchase history is the perfect place to keep tabs on your cashback. Here’s how to find it and what to expect!

Accessing Your Purchase History

  1. Log In

  2. Click your initials in the top-right corner of the page and select Purchase History.

  3. Don’t See Your Purchase Yet?

    • No worries! It can take up to 24 hours for a purchase to be confirmed and appear in your history.

  4. Find What You’re Looking For

    • Each purchase is listed with details, including:

      • Description of the item or booking.

      • Date of purchase.

      • Amount of cashback received.

Pro tip: Filter by cashback status to focus on pending, approved, or canceled cashback. Make sure you're logged in and click your initials in the top right corner of the page.

Understanding Cashback Status

Stay up-to-date on where your cashback stands:

  • Pending

    • The purchase has been confirmed, but cashback is still being processed.

    • Pending periods are:

      • 30 days for travel purchases.

      • 30–90 days for shop purchases (depending on the retailer’s return policy).

    • View your total pending cashback in your wallet.

  • Approved

    • Your cashback is ready and waiting in your wallet!

    • To withdraw, make sure you’ve got at least $10 in your wallet and a connected bank or PayPal account for secure transfers. (You can connect an account directly from your wallet.)

  • Canceled

    • Cashback is canceled if a purchase is returned or a travel booking is canceled.

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